Privacy Policy

Privacy Policy – Oakwood Design Group

Oakwood Design Group is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website.

By using this website, you agree to the terms outlined in this Privacy Policy.

Who We Are

Oakwood Design Group is a premium construction and renovation company specialising in high quality residential building projects across the South East of England.

We work with homeowners, property developers and investors to deliver carefully crafted homes, extensions and property transformations.

Information We Collect

We may collect and process the following information:

• Your name
• Email address
• Phone number
• Property or project details you submit through contact forms
• Information provided through enquiries or consultations
• Website usage data such as IP address, browser type and pages visited

We only collect information that is necessary to respond to enquiries, improve our services and operate our website effectively.

How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Communicate regarding projects or services
• Improve our website and customer experience
• Monitor website performance and analytics
• Comply with legal obligations

We do not sell, rent or trade your personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

We may use trusted third-party services such as Google Analytics to help us understand how visitors use our website.

For more information, please refer to our Cookie Policy.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

While we aim to use commercially acceptable means to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Sharing Your Information

We may share your information with trusted third-party service providers where necessary to operate our business or website, including:

• Website hosting providers
• Analytics providers
• Professional advisers or contractors involved in your project

All third parties are expected to handle your information securely and in accordance with applicable data protection laws.

Your Rights

Under applicable data protection laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Please review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Oakwood Design Group
Email: info@oakwooddesigngroup.com